Job Description
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Monday through Sunday, Days and Nights, with overnight travel approximately 10% to 50% of the time.
POSITION OVERVIEW
The Franchise Business Consultant (FBC) is the first line of support for our franchisees and is the key owner of the relationship within our organization. The FBC is primarily a business coach and consultant to the franchise community in an effort to improve the Yogurtland business model; focusing on brand excellence, sales, and profitability of stores within an assigned region. The FBC must be versatile and flexible to learn the basic foundation of each correlating department working alongside the franchise community. The FBC must continually keep themselves informed of any QSR-related or operational updates and revisions and help to implement and uphold Yogurtland-recognized principles and values. The FBC must be highly organized, professional, and have an effective and informative link and liaison between Yogurtland Franchising Incorporated and the franchisee.
ESSENTIAL JOB FUNCTIONS
Creates and organizes strategic business plans for assigned region and for individual franchisees as needed based on operational and financial goals.
Provides quarterly updates and reports on all stores to executive management at Yogurtland Franchising.
Prepares and delivers weekly communication and updates to entire Operations team during department meetings.
Maintains and keeps updated documentation and reports of franchisee interaction.
Proactively addresses and provides assistance to problems and concerns within the franchisee community.
Schedules regular meetings with franchisees along with correlating visits to their Yogurtland retail locations.
Routinely provides operational business coaching and ideas for team building within retail location(s).
Recommends and formulates basic marketing ideas and concepts to consider for franchisee demographics.
Keeps franchisee community abreast of updates and changes to health regulations and requirements.
Creates and implements a systematic process of handling and disciplining violations and technicalities occurring within the franchise community.
Routinely responds and provides assistance in a timely matter to resolve any corporate communication made to Yogurtland Franchising from outside parties regarding designated franchisees.
Assures franchisees uphold terms of their Franchise Agreement with Yogurtland Franchising by reporting any deviation and proactively seeking firm resolution with upper management and correlating departments.
Cooperatively supports and works fluidly alongside various departments within Yogurtland Franchising to assist the franchise community.
Works alongside Compliance Managers to manage, create, and improve procedures and tasks completed during compliance visits at Yogurtland retail locations.
Supports new store openings, transfers including in-store training
Completes Final Construction Inspection
OTHER REQUIREMENTS (LICENSES/CERTIFICATIONS)
Bachelor's Degree preferred or eight years business experience.
Expertise in utilizing Microsoft Office: Word, Excel, PowerPoint, and Outlook.
Operational knowledge of health regulations and requirements within the QSR industry.
Operational knowledge of human resources preferred.
Proficient in English, both in verbal and written word.
ServSafe or equivalent.
Valid driver's license, up-to-date motor vehicle liability insurance, and reliable personal vehicle capable of reaching the assigned units on a regular basis.
OFFERED
Benefits Package: Medical, dental, and vision coverage; retirement savings plan; paid time off.
Professional Growth: Training, mentorship, and opportunities to work on cross-department projects.
Collaborative Culture: A supportive environment that values innovation, teamwork, and diverse perspectives.
Employee Perks: Product discounts, access to exclusive events, and additional incentives.
Seniority level Seniority level Not Applicable
Employment type Employment type Full-time
Job function Job function Consulting and Business Development
Industries Food and Beverage Services
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Job Tags
Full time, Work at office, Flexible hours, Night shift, Sunday,