Bank Teller Job at FBT Bank & Mortgage, Rison, AR

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  • FBT Bank & Mortgage
  • Rison, AR

Job Description

Job Description

Job Description

Key Responsibilities

Process Transactions: Accept and process deposits, withdrawals, loan payments, and official checks accurately and efficiently.

Cash Handling: Manage a cash drawer, including balancing it at the start and end of day.

Customer Service: Greet customers in a professional and friendly manner, answer questions about accounts and bank services, and resolve customer issues.

Product Promotion: Inform customers about the bank's various products and services, identifying opportunities to cross-sell or refer them to other departments.

Security and Compliance: Adhere to all banking policies, procedures, and security protocols to protect the bank from fraud and other risks.

Account Maintenance: Assist customers with account maintenance tasks, such as processing check orders, stop payments, and wire transfers.

Administrative Duties: Perform administrative tasks, which may include answering phones, keeping the lobby tidy, and managing mail.

Required Skills

Customer Service: Excellent interpersonal and communication skills to build positive customer relationships.

Cash Handling & Accuracy: Strong ability to handle cash and perform transactions accurately to avoid discrepancies.

Computer Proficiency: Comfort with banking software, computers, and emerging technologies like tablets and smartphones.

Confidentiality: Ability to handle sensitive customer information with discretion and maintain confidentiality.

Teamwork: Ability to perform as a team member, coordinating workflow and contributing to department goals.

Organizational Skills: Strong multitasking and organizational abilities to manage various tasks effectively.

Job Tags

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