Remote Customer Care Coordinator Job at JustInsurance LLC, Miami, FL

dVlLUDhMRmZ2c2Q0TmlkSnBKN0tNV009
  • JustInsurance LLC
  • Miami, FL

Job Description

Job Description

Job Description

Overview

We are seeking a reliable and organized Remote Customer Care Coordinator to serve as a key point of contact for our customers. In this role, you’ll provide direct support via phone, email, and chat, while also coordinating with internal teams to ensure that customer needs are met efficiently and professionally.

Responsibilities

  • Respond to customer inquiries across phone, email, and chat channels

  • Coordinate with internal teams to resolve customer concerns promptly

  • Maintain accurate records and case updates in the CRM system

  • Follow up with customers to ensure satisfaction and issue resolution

  • Assist with documentation and form completion as needed

  • Ensure a smooth, consistent experience throughout the customer journey

Qualifications

  • Prior customer service or coordination experience preferred but not required

  • Excellent communication and organizational skills

  • Proficient with Google Workspace, CRM platforms, and Adobe PDF tools

  • Detail-oriented with strong multitasking abilities

  • Dependable with a reliable internet connection and quiet remote setup

Top Attributes

  • Empathetic and customer-focused

  • Organized and proactive

  • Comfortable using technology and learning new tools

Benefits

  • $24 per hour

  • Health insurance (for full-time employees)

  • Company-provided equipment

  • Comprehensive training and supportive team environment

Job Tags

Hourly pay, Full time,

Similar Jobs

Independence Corrugated

Forklift Operator (2nd shift) Job at Independence Corrugated

 ...Night Shift Hours: Typically from 2:00 PM - 12:00 Midnight The Royal Group, an affiliate of Schwarz Partners, is currently seeking...  ...handle projects and execute job assignments provided by the Warehouse Manager. You will help and execute direction from the Warehouse... 

Cira Apps Limited

Pay Per Click Marketing Manager Job at Cira Apps Limited

 ...Job Description Job Description CiraApps Ltd, a dynamic SaaS organization, is seeking a highly skilled and passionate Pay-Per-Click Marketing Manager to join our team in Austin, TX. This role requires a deep understanding of pay-per-click (PPC) advertising and a proven... 

US Metro Security

Security Monitor Job at US Metro Security

Job Description Job Description Watching a shopping plaza for homeless in panhandlers

Spavia Day Spa

Massage Therapist Job at Spavia Day Spa

 ...Job Description Job Description Spavia Ponte Vedra is seeking full-time and part-time massage therapists at all levels of experience, to join our team! We are an independently owned and operated luxury day spa located in Ponte Vedra, FL. Spavia provides a family... 

Pouya Mohajer M D LTD

Registered Nurse (RN) - Per Diem Job at Pouya Mohajer M D LTD

 ..., compassion, and drive can change lives every single day? Our cutting-edge Pain Management Clinic is seeking a Registered Nurse (RN) who is passionate about helping patients reclaim their quality of life. What Youll Do: Deliver exceptional, patient-centered...