Job Description

Senior Business Intelligence Analyst

C.H. Robinson is seeking a Senior Business Intelligence Analyst to join our Intermodal (IMDL) Advanced Analytics team. The Senior Business Intelligence Analyst will leverage business and technical knowledge to develop new and innovative analytical solutions in the form of applications, reporting, dashboards, and implementing other processes/tools. This role blends technical expertise, analytical rigor and business acumen to deliver insights, uncover trends, and guide data-driven strategies across the organization. The Senior Business Intelligence Analyst will ensure data integrity and usability, while transforming complex data into clear, actionable insights that drive strategic and operational decisions across the organization. This role will be accountable for product prototyping, using the Agile process to create applications which serve a research and development purpose. Additionally, this role will use established best practices to verify insights for leadership and will conduct exploratory work pertaining to upcoming and/or ongoing product development. The Senior Business Intelligence Analyst will act as a mentor to team members and serve as a subject matter expert (SME) for IMDL stakeholders and other individuals within the organization, providing valuable insights and analysis. The Senior Business Intelligence Analyst will work collaboratively with Data Science and other individuals within the enterprise to scale Intermodal Advanced Analytics by utilizing and integrating into organizational tools and technology.

This role can be based only in Chicago, Minnesota or Kansas City

Duties And Responsibilities

The duties and responsibilities of this position consist of, but are not limited to, the following:

• Leverage internal and external data sources to uncover business opportunities, emerging risks, and performance trends that shape strategic priorities.
• Apply statistical techniques and business logic to translate complex data into clear insights that drive confident, data-informed decisions.
• Communicate findings through concise, narrative-driven storytelling tailored to executive and operational audiences.
• Architect and maintain dynamic dashboards, KPIs, and self-service analytics tools using platforms like Power BI or Tableau.
• Partner with data engineers to optimize data pipelines, ensuring accuracy, efficiency, and seamless data integration.
• Continuously improve reporting frameworks to support evolving business strategies.
• Data profiling, exploratory work, prototyping, visual development, initial data structuring
• Builds initial application prototypes rapidly and accurately
• Adapts applications based on feedback
• Domain buildout, validation, and rework
• Updates and maintains standard library of visualization packages and reporting for future prototyping
• Using agile processes, takes in reviewed work through work management tools such as Jira, ServiceNow, ZenHub or Azure DevOps (ADO) boards
• Maintain current portfolio of dashboard and reporting utilizing current organizational tools
• Presents and delivers analytical value through business intelligence and collaboration
• Networks by building relationships and consulting to bring solutions to life
• Collaborates with internal analytical teams to develop predictive solutions in tandem
• Act as a liaison between analytics, technology, and business units to translate data needs into technical solutions.
• Support change management efforts by training users on new BI tools and data literacy.
• Uphold data integrity by implementing validation protocols and conducting regular audits.
• Contribute to the development of data standards, documentation, and metadata management.
• Participate in user acceptance testing (UAT) and ensure alignment with compliance and privacy standards.

Required Qualifications:

• 5+years of previous analytics experience developing business solutions using comprehensive, robust data assets
• Bachelor's Degree or equivalent work experience and a high school diploma/GED

Preferred Qualifications:

• Advanced Proficiency in SQL and experience working with relational databases like Postgres.
• Basic to Intermediate Statistical knowledge (regression, clustering, decision trees, etc.)
• Demonstrated advanced ability to work with BI tools (e.g., Power BI, Tableau).
• Strong analytical thinking and problem-solving skills.
• Excellent communication skills, both written and verbal.
• Advanced Proficiency with cloud-based data platforms (e.g., Snowflake, Azure, AWS).
• Proficiency with Python, R, or other scripting languages for data analysis.
• Understanding of data governance, data modeling, and ETL processes.
• Experience in logistics, supply chain, or transportation industries.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Comfortable integrating generative AI tools into analytical workflows.
• Effective communicator and data/reporting/business liaison through multiple mediums
• Values a diverse and inclusive work environment
• A willing teacher/mentor who also responds positively to feedback from leaders and colleagues

We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.

Compensation Range

$77,000.00 - $173,600.00

The base pay range displayed on each job posting reflects the minimum and maximum base pay for the position across all U.S. locations. Your individual base pay within this range is determined by work location, which takes into account geographic cost of labor, and additional factors, including job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.

Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we're building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Equal Opportunity

C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We're committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

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Benefits

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

• Three medical plans which include
  • Prescription drug coverage
  • Enhanced Fertility benefits
• Flexible Spending Accounts
• Health Savings Account (including employer contribution)
• Dental and Vision
• Basic and Supplemental Life Insurance
• Short-Term and Long-Term Disability
• Paid observed holidays
• 2 paid floating holidays for U.S. hourly employees
• Flexible Time Off (FTO) offered to U.S. salaried employees no accruals and no caps. Paid Time Off (PTO) offered to all other employees in the U.S. and Canada
• Paid parental leave
• Paid time off to volunteer in your community
• Charitable Giving Match Program
• 401(k) with 6% company matching
• Employee Stock Purchase Plan
• Plus a broad range of career development, networking, and team-building opportunities

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