Live Chat Support Advisor Job at ValueAdd Research and Analytics Solutions LLP, Shawnee, KS

dVkrTy9yVld2Y054TXlKSm9aak9NV2NSVnc9PQ==
  • ValueAdd Research and Analytics Solutions LLP
  • Shawnee, KS

Job Description

This is a remote position.

We are seeking a skilled Live Chat Support Advisor to join our dynamic team at ValueAdd Research and Analytics Solutions LLP. As a Live Chat Support Advisor, you will be responsible for providing exceptional customer service through live chat interactions. If you have a passion for helping customers and a knack for problem-solving, we want to hear from you!

Location: United States (Remote)

Responsibilities:

  • Respond to customer inquiries and issues via live chat in a timely and professional manner
  • Provide accurate information and solutions to customers' questions and concerns
  • Escalate complex issues to the appropriate department for resolution
  • Document all interactions with customers accurately in the system
  • Identify opportunities for process improvement and provide feedback to management

Qualifications:

  • 1-2 years of experience in customer service or a related field
  • Excellent written and verbal communication skills
  • Ability to multitask and work in a fast-paced environment
  • Strong problem-solving skills and attention to detail
  • Proficiency in using live chat software and customer support tools

If you are a team player with a positive attitude and a passion for customer service, we encourage you to apply for the Live Chat Support Advisor position at ValueAdd Research and Analytics Solutions LLP.


Requirements

  • 1-2 years of experience in customer service or a related field
  • Excellent written and verbal communication skills
  • Ability to multitask and work in a fast-paced environment
  • Strong problem-solving skills and attention to detail
  • Proficiency in using live chat software and customer support tools


Job Tags

Full time, Remote work,

Similar Jobs

iCare Health Network

CNA- FT, FREE HEALTH INSURANCE Find a home, not an agency Job at iCare Health Network

 ...FULL TIME - Certified Nursing Assistant (CNA) Up to $64,533 projected total annual compensation...  ...for your convenience. Benefits ~ FREE health insurance ~ Generous paid time...  ..., including Juneteenth ~ No-cost Training and Education funding for career expansion... 

M&T Bank

Credit Model Quantitative Lead (Hybrid) Job at M&T Bank

Join to apply for the Credit Model Quantitative Lead (Hybrid) role at M&T Bank5 days ago Be among the first 25 applicantsJoin to apply...  ...$70,000.00-$77,000.00 2 days agoSpecialized Class Instructor Teen Programs Compassionate Outpatient Mental Health Therapist (LMSW/... 

Planet Fitness

Planet Fitness Assistant Manager in Training Job at Planet Fitness

 ...Who Planet Fitness is Planet Fitness is home of the Judgement Free Zone (JFZ) which means we dont cater to body builders or power lifters but focus more on general fitness. We believe in creating a non-intimidating comfortable environment where everyone can work out... 

Sysco

Warehouse Order Selector Job at Sysco

 ...growth opportunitiesNo college degree or previous warehouse experience required!Overtime opportunities**JOB SUMMARY**Work in a Sysco warehouse and be a critical member of the foodservice supply chain. Warehouse Selectors pick orders for delivery to foodservice venues... 

Chick-fil-A

Chick-fil-A Port Charlotte Mascot and Handler Role Job at Chick-fil-A

 ...for a dynamic individual to take on the role of our Mascot Performer and Cow Handler - helping us create remarkable and joyful experiences for guests of all ages at in -store events and community engagements. What You'll Do: As the Cow (Mascot): Step into...