Overview We are looking for a dynamic and customer-focused Live Chat Agent to join our Customer Support team. As a Live Chat Agent, you will be responsible for providing real-time support to our customers through our online chat platform. You will play a crucial role in ensuring customer satisfaction and resolving issues efficiently. Responsibilities Respond to customer inquiries and provide assistance through live chat Resolve customer issues and complaints in a timely manner Provide product information and guidance to customers Escalate complex issues to the appropriate department Maintain accurate records of customer interactions Qualifications Excellent written communication skills Strong customer service orientation Ability to multitask and prioritize tasks Problem-solving skills Previous experience in customer service or support role is a plus If you are passionate about helping customers and thrive in a fast-paced environment, we want to hear from you! Apply now to join our team as a Live Chat Agent. #J-18808-Ljbffr United Consulting
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