Job Description

Job Description

 

Position: Lab Support Technician I, Mercy Southeast

 

Department: Lab Outreach

 

Shift: PRN - Varies/Rotating

 

We’re a Little Different

 

Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.

At Mercy, we believe in careers that match the unique gifts of unique individuals – careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its “Top 100 Places to Work.”

Overview:

 

The Lab Support Technician (LST I) is part of the provider care team acting in a support capacity for reports, data and scheduling functions of the laboratory. This position is responsible for providing accurate, timely and effective provision of laboratory support. The LST I will be required to exhibit excellent customer service skills in line with the Mercy Signature Service with all internal and external customer interactions. The LST I is responsible as required for the skillful acquisition of laboratory specimens for testing, utilizing safe, accurate, effective, professional methodologies while observing HIPAA confidentiality requirements and lab policies. The LST I will be responsible for all processing, transport and referral of all types of laboratory specimens and reports as required. In order for the co-worker to achieve the competencies of the LST I position they must be observed by laboratory management or designee and complete all departmental checklists for the LST I position. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

 

Job Description: 

 

Financial Performance
Demonstrates stewardship of resources in regards to inventory, time management, and meeting productivity standards

Operational Effectiveness
Demonstrates effective computer skills for both electronic communication and data management
Creates and uses work aid documents as needed
Organizes, prioritizes and completes work to meet defined turnaround time and expectations
Assesses issues that arise and communicates to appropriate stakeholders for resolution, as required
Participates in effective inventory control as needed
Communicates professionally and effectively with co workers health care professionals, vendors and the public using Mercy signature service
Participates in training and education of others as requested
Attends department, laboratory, and Mercy system meetings as required
Performs acquisition, labeling, transfer, and referral of all required types of specimens for laboratory testing: utilizing accurate, effective, professional, and confidential accepted methodologies as required
Assists with processing of specimens and reports in laboratory specialty areas as required
Resolves billing issues as required
Performs other duties as required

Workplace Excellence
Complies with departmental operational policies to meet staffing plan and department needs
Displays a spirit of cooperation and concern for all patients, fellow staff members, and providers
Demonstrates initiative to assist the laboratory and support areas where needed
Participates in continuing education and staff developmental activities

Quality
Demonstrates and documents competency in areas of assigned responsibility according to CMS guidelines
Receives and distributes laboratory reports as required under the direction of lab management
Communicates and documents essential information according to the established policies and procedures
Identifies, reports, and engages in opportunities for process improvement
Complies with all safety regulations and requirements (i.e. chemical hygiene plan, exposure control plan, blood borne pathogens)

Continuing Education
Accumulates a minimum of 6 CEU annually
Certificate of attendance or sign in sheet required
Job related or approved by laboratory management
Completes mandatory courses on time

Other
Performs other work duties as assigned

Qualifications:

 

Education: High school diploma, G.E.D, or enrolled in a healthcare career program through their high school curriculum.
Other: Successful completion of probationary period
No active disciplinary actions or active performance improvement plans
Preferred Education: College level Chemistry, Biology or other Science courses
Preferred Experience: Previous experience in a clinical laboratory

 

We Offer Great Benefits:

Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 32 hours or more per pay period!

 

We’re bringing to life a healing ministry through compassionate care.

At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We’re expanding to help our communities grow. Join us and be a part of it all.

What Makes You a Good Match for Mercy?

Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and unafraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.

 

 

EEO/AA/Minorities/Females/Disabled/Veteran

Job Tags

Relief, Rotating shift,

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