Job Description

Job Description

Job Description

Join a team that nourishes life from farm to table! Upstate Niagara Cooperative, proudly owned by 200+ local family farms, is one of America’s largest and most stable dairy cooperatives. Guided by farmer- and employee-led values, we process and market high-quality milk, yogurt, dips, sour cream, cottage cheese, and more under our trusted brands: Upstate Farms®, Bison®, Milk for Life®, and Intense Milk®. Here, you’ll support sustainable farming, strong communities, and the mission to deliver fresh, local dairy to families every day.

The Infrastructure Analyst is responsible for maintaining a reliable, secure, and efficient server and storage infrastructure. This role includes overseeing the deployment, configuration, maintenance, and monitoring of IT infrastructure, encompassing servers, storage, and cloud services. A successful Infrastructure Analyst should be detail-oriented, an excellent problem solver, and able to communicate technical concepts effectively to non-technical stakeholders.

Key Responsibilities

Server, Storage & Cloud Management

• Install, configure, and maintain server hardware and software, ensuring optimal performance and uptime. Manage both VMWare and Hyper-V virtual environments.
• Design, manage, and optimize storage systems, ensuring data integrity, availability, and efficient utilization.
• Deploy, manage, and troubleshoot cloud infrastructure (e.g., AWS, Azure, Google Cloud), ensuring seamless integration with on-premise systems. Manage movement of identified systems for on-premise to cloud infrastructures.
• Manages backup and recovery scenarios; Implement and manage backup and disaster recovery plan.
• Conducts hardware and software life-cycle updates.
• Ensures infrastructure security and connectivity.
• Monitors performance and tunes as needed.

User & Access Management

• Sets up user accounts, permissions, and passwords.
• Resolves problems reported by end users related to access or connectivity.

Application & Third-Party Support

• Supports and administers third-party applications tied to infrastructure operations.

Asset & Documentation Management

• Maintains asset inventory and lifecycle information for all equipment.
• Maintains, tags, and documents cabling systems, equipment racks, cabinets, racking systems, backboards, and telephony circuits.
• Manages asset moves, adds, and changes.

• Other responsibilities as required for evolving business needs.

Qualifications

Education

• Bachelor's degree in Computer Science, Information Technology, or a related field or relevant job-related experience

Experience

• 3-5 years of experience in system administration or a similar role.
• Strong knowledge of server hardware, storage solutions, and cloud services.
• Experience with virtualization technologies (e.g., VMware, Hyper-V).
• Proficiency in scripting languages
• Familiarity with ITIL best practices.

Skills

• Excellent knowledge of best practices around management, control, and monitoring of server infrastructure.
• Ability to set up and configure server and network hardware.
• Familiarity with backup and recovery software and methodologies.
• Knowledge or experience with:
• Cloud Management (e.g., AWS, Azure, Google Cloud)
• VMWare
• Hyper-V
• Citrix XenApp
• Microsoft Active Directory
• Meraki
• Fortinet Firewalls
• VPNs
• Office 365
• Knowledge of SD-WAN is a plus

Competencies

• Excellent at organizing, prioritizing, and multitasking.
• Effective communication skills for interacting with internal teams and end-users.
• Ability to travel regularly (up to 25%) within the region.

Working Conditions (Physical demands)

• Availability to be on-call 24/7 and work weekends as needed.
• Capability to lift and install electronic equipment up to 50 lbs.
• Ability to work in a manufacturing plant environment.

Pay:

$80,000-$110,000 a year*

*The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position’s qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays.

Upstate Niagara Cooperative, Inc. is committed to equal employment opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic.

Job Tags

Similar Jobs