Hotel Front Desk Attendant Job at La Quinta Inn & Suites , Mesa West, Mesa, AZ

dTQyTys3RlN1TUJ3T0NWTHFwekpQbWNSV1E9PQ==
  • La Quinta Inn & Suites , Mesa West
  • Mesa, AZ

Job Description

Job Description

Job Description

We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today! Compensation:

$15 - $16 hourly

Responsibilities:
  • Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests
  • Perform regular bookkeeping duties: make sure hotel guest information is current and correct
  • Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information
  • Connect with the housekeeping department to ensure guest accommodations are ready
  • Field customer complaints when necessary
Qualifications:
  • Must have graduated high school, received a GED or equivalent
  • At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred
  • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
  • Exhibits working knowledge of Microsoft Office and reservation management systems
  • Comfortable taking telephone calls and mitigating stressful situations
About Company

Our signature "Count on Me" service culture encourages each team member to be responsive, and respectful, and deliver great experiences to our guests, partners, and communities.

OUR CORE VALUES

  • Integrity: We hold ourselves to the highest standards. We’re responsible, truthful, and transparent. We do the right thing.
  • Accountability: We honor our commitments and deliver results. Under any circumstance, we stand up and say: “Count on Me.”
  • Inclusive: We respect differences in people, cultures, ideas, and experiences. We foster partnership. We welcome all.
  • Caring: We never underestimate the power of compassion. We generously give our time, attention, and action.
  • Fun: Fun is an energizing force. When we have fun doing what we love, our guests love their experiences with us.

Job Tags

Hourly pay, Work at office,

Similar Jobs

Crothall Healthcare

HOUSEKEEPER (FULL TIME) Job at Crothall Healthcare

 ...Job Description We are hiring immediately for a full time HOUSEKEEPER position. Location : THC - Sierra Med Ctr_EVS - 1625...  ...interview. Requirement : Prior customer service experience, Hospital Housekeeping experience, and computer knowledge are required.... 

Florida Community Health Centers, Inc.

Communications/Marketing Specialist Job at Florida Community Health Centers, Inc.

 ...Commitment to Excellence. Position Summary: The Communications & Marketing Specialist is responsible for working directly with Senior and Center...  ....), public service announcements, videos, newsletters, and emails as well as possible communication with governmental and... 

Spectrum Health Systems

Recovery Coach Job at Spectrum Health Systems

 ...Posting Date(s) Start Date 03/19/2025 Description "If you love recovery, honor all pathways and have an interest in helping individuals...  ...Discounts on wide array of services/entertainmentThe Recovery Coach is responsible for:Promoting recovery and removes barriers and... 

CACI International

Experienced Case Reviewer Job at CACI International

 ...security clearances. POSITION SUMMARY: The Reviewer scrutinizes reports of investigations submitted by Contract Field Investigators (CFI) and Contractor Investigation Technicians (CIT) to ensure accuracy, completeness, and timely submission to the Department of Homeland... 

Branch 44

Electrical Wiring Technician Job at Branch 44

 ...Ensure that systems comply with safety standards and procedures, and maintain relevant certifications Trouble shoot a variety of electrical issues Monday-Friday 6AM-3PM **RESUME AND INTERVIEW REQUIRED** STAFF FORCE 3001 S. CENTRAL EXPWY #301 MCKINNEY, TX 750...