Job Description

Turn5 is one of the largest and fastest growing e-commerce retailers in the Greater Philadelphia area. Best known for our award-winning, e-commerce platforms, AmericanMuscle.com, ExtremeTerrain.com, and AmericanTrucks.com, we’ve been engaging muscle car, truck, and off-road enthusiasts with exceptional products, services, and experiences since 2004. With the acquisition of Eckler’s in 2022, a pioneer in classic car restoration & modification for over 60 years, Turn5’s catalog of brands has expanded to now offer aftermarket automotive products for vehicles as classic as the Model T.

Our purpose, however, extends beyond selling car parts. We have a commitment to creating meaningful customer experiences at every step of their journey. Whether it’s supplying a unique product that customizes the look and feel of their ride, providing thousands of educational videos for the DIYer or leveraging user generated content to inspire even the most experienced owner, we are obsessed with ensuring we reach as many like-minded gearheads across the globe.

Under the direction of the Vice President of Fulfillment & Production and the Director, Fulfillment, Integration & Automation, the Executive Assistant & Office Manager performs a variety of highly responsible, confidential, and complex administrative and office management duties.

Year 1 is going to be about:

• Coordinate schedules and access calendar of the VP of Fulfillment & Production, Director of Fulfillment, & the Senior Fulfillment Leadership to optimize their time and to facilitate the exchange of information
• Create and send out agendas for and participate in Fulfillment meetings and record meeting notes
• Maintain running list of open items for follow up with managers
• Code all credit card receipts for the VP of Fulfillment & Production and the Director of Fulfillment
• Ownership of all travel arrangements for Fulfillment Leadership team
• Planning and organization of regular Fulfillment team meetings
• Oversee all quarter end tasks, inclusive of quarterly goals, reviews, and skills assessments
• Review of daily e-mail correspondence
• Plan, organize, and execute company sponsored events, setting budgets and venue
• Management of documents, SOPs, and records within the Fulfillment shared team’s folder
• Support the overseeing of the Training Team, onboarding new employees, promotions, and forklift training
• Oversee day-to-day office functions, including welcoming visitors, managing office supplies, and managing breakroom supplies
• Oversee the remote admin team – leveraging them for daily repeatable tasks
• Ownership of Fulfillment Safety. Inclusive of collecting and maintaining all safety documentation, hosting our safety committee meetings, and maintaining our safety wall
• Point of contact for all Kansas vendor visits & management of Facilities calendar
• Oversee taking and editing the new hire photos and badges printing
• Management of Maintenance Calendar, KS First Aid Kits, Fastenal Machine, Office Supplies, Breakroom Supplies, PPE, Coffee/Vending, and Cleaning vendor
• Coordinate with other Office Managers on cross department functions

We can’t skip over some of the specific skills and experience we know are a “must” to be successful. So, we need you to have:

• Education: Bachelor’s degree in business or related field; or an equivalent combination of education and experience.
• Experience : 4+ years of experience in an executive assistant or office management role
• Advanced proficiency in Word and Excel
• High level of integrity and confidentiality
• Highly organized with a proven track record of efficiency
• Computer proficient
• Excellent organizational skills with the ability to handle multiple tasks simultaneously
• Oral and written communication, interpersonal skills.
• Ability to prioritize workload and meet deadlines.

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