Desktop Support Specialist Job at BravoTECH, Cleveland, OH

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  • BravoTECH
  • Cleveland, OH

Job Description

Job Description

Job Summary:

  • Working with Desk side support
  • Answering technical support issues
  • Working tickets
  • Assisting with the distribution of hardware across the country
  • Proactive customer service

Years of Experience needed:

  • 2-3 years IT experience
  • 5+ years in customer service

Level of Education:

  • H.S. Diploma with technical experience

Systems/Software proficiencies:

  • Windows 11
  • Office 365
  • InTune
  • Azure
  • Active Directory
  • Imaging Process

Certifications/Licenses:

  • Microsoft Certification preferred

Top Must have Skills:

  • Great Customer Service Skills
  • Ability to communicate with client

Top Nice to have Skills:

Willingness to learn

Team Player

Able to collaborate

Job Tags

Work at office,

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