Job Description
Description
Position Summary Reporting to the Customer Service Manager, the Customer Service Administrator will be the representative for the Client brand to our customers both internally and externally. The ideal candidate will be upbeat, friendly, possess great attention to detail, be willing to learn about the Client's products to help our customers and enjoy working collaboratively and cross-functionally to exceed our customer's expectations!
Position Responsibilities
• Represent the Company and brand professionally, graciously, and enthusiastically
• Oversee customer accounts
• Manage effective business relationships with customers and internal business partners
• Answer questions regarding products
• Communicate with customers and internal business partners using a variety of communication methods including, but not limited to email, phone calls, MS Teams
• Review customer orders for accuracy and availability of items ordered
• Partner with the production, shipping, and the warehouse teams to ensure products are timely produced and shipped to meet customer needs • Perform data entry • Work with customers and internal business partners to resolve issues
• Maintain and update customer accounts with changes including, but not limited to websites, portals
• Research customer complaints, make recommendations on how to resolve customer concerns
• Required to multi-task with an attention to detail and switch gears quickly
• Responsible for executing ad-hoc projects, reports and/or assignments and distributing to management team • Maintain satisfactory attendance including timeliness
• Perform other duties as assigned
Job Tags
Similar Jobs
DaVita
...No Dialysis experience is required. Training may take place in a facility or a training clinic other than your assigned home clinic... ...during and after your training. You must have a flexible schedule and be abl Technician, Patient Care, Patient, Healthcare, Training...
Amazon.com Services LLC
...DESCRIPTION Prime Video & Amazon MGM Studios is seeking a dedicated, self-motivated Executive Assistant to provide in office support to the SVP of Prime Video & Amazon Studios in Culver City, California. The individual in this role will be detail orientated, have...
The Alliance
...- As a Customer Service Specialist at The Alliance, you will: Provide exceptional customer service to clients via phone, email, and chat; Resolve customer inquiries and complaints in a timely and professional manner; Maintain accurate records of customer interactions and...
The University of Chicago Medicine
...Description Be a part of a world-class academic healthcare system, University of Chicago Medicine , as a Vascular Access Phlebotomist in the Nursing Inpatient Phlebotomy department. Here, you will be responsible for drawing blood and IV placements at UChicago...
Amazon.com Services LLC
...DESCRIPTION You'll be the financial analyst behind Amazon MGM Studios' operational fixed opex excellence, translating complex financial data into strategic recommendations. Key job responsibilities - Lead comprehensive financial planning cycles, including month...