Job Description

Job Description

Job Description

What Makes a McKibbon Hotel Cluster Catering Sales Manager? 

Tampa West Shore Market: Hilton Garden Inn, Hyatt House, Hampton Inn & Suites, Homewood Suites by Hilton and Springhill Suites by Marriott

The Cluster Catering Sales Manager, sells, plans, directs and coordinates catering events for all hotels in the designated market. Assists in the contract negotiations, selection of menu items, tours, and coordinates with the hotel teams for planned events. Responsible for day of duties associated with the contracted event. Communicates customer needs to the appropriate departments and facilitates weekly BEO meetings. Develops and maintains accounts by ensuring customer satisfaction before, during, and after the event. The Cluster Catering Sales Manager reports to the Market Director of Sales.

A Day in the Life:   

• Catering Sales Manaer will be responsible for booking Group and Catering Events for designated hotels within Tampa Westshore market.
• Responsible for all planning and coordination of booked events.
• Maintain compliance and remain up to date on new sales initiatives for the brand and company. You will implement and train on all McKibbon procedures that relate to sales, including systems and processes. 
• Maintain positive and professional relationships and communication with all hotel departments, clients and guests. 
• Support guest experience and satisfaction in all operations.
• Act as the primary contact for the hotel by being actively involved in the local community. 
• Actively involved in the execution of the contracted events.
• Proactive lead generation and timely response to incoming sales requires.
• Embrace McKibbon’s Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression.

Requirements/Preferences:  

• Associate or bachelor’s degree preferred 
• 3 years’ minimum experience as an Event Manager
• Previous hotel management experience within other disciplines (highly desired) 
• Preferred experience with major brands such as Marriott, Hilton or Starwood 
• Ability to actively support operational teams 
• Ability to implement and maintain all sales documentation

  Ideal Skills & Qualities:  

• Excellent communication and problem-solving skills 
• Ability to ensure that hotel policies and brand standards are followed 
• Strong computer acumen including Word, Excel, PowerPoint 
• Superior organizational skills
• Ability to maintain a professional, hospitable demeanor in fast paced, stressful environment
• Delphi Advance (FDC)

Perks & Benefits Beyond the Basics: 

We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment: 

Full Time Associates:

• Comprehensive benefits package including medical, dental, and vision  
• Life insurance 
• Pet Insurance
• Short and long-term disability 
• Paid time off and holidays 
• Tuition assistance 

Financial & Occupational Wellness: All Associates 

• Competitive Compensation with incentives (incentives vary by position)
• 401K Savings Plan with 50% matching funds
• Associate referral program 
• Brand and company training classes, workshops and conferences for career growth and development (varies by position)
• Wellbeats APP to support physical and mental wellness

Personal Wellness: All Associates

• Fundraising matching funds program 
• Team volunteer opportunities 
• 24/7 chaplain services 
• Exclusive hotel rate discounts 

Any state specific holiday, vacation or benefit requirements will apply

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